How to place an order

Ordering takes a few minutes and you do not need to register. Here are the four steps, with the names of the buttons you will see, and what to do when you are sending a gift.

The four steps

Put the products in the cart and click Proceed to checkout. From there:

1. Personal information

• If you already have an account, click Sign in and enter your email and password.
• If not, you can order as a guest: all you need is your first name, last name and email. If you like, by choosing a password you create an account at the same time.

2. Addresses

Write the address where the parcel should arrive. Put in everything the courier needs:

• street, house number, staircase, floor and flat number;
• the name on the doorbell, if it is different from yours;
• postcode, town and province;
• a mobile number you can be reached on: the courier uses it to contact you.

If the invoice should go to a different address, for example to a company, tick Billing address differs from shipping address and add the second address.

3. Shipping method

The cart shows you the couriers available for your address, with the price already worked out. In the province of Lecce you will also find free collection in Casarano or Cutrofiano. Rates and times are on the shipping page.

In this step you can also:

• tick I would like my order to be gift wrapped and write a message for the person receiving it;
• leave us a comment on the order, for example a time when we can find you.

4. Payment

Choose how to pay: card, PayPal, MyBank or bank transfer (see the payment methods). If you have a voucher, enter it under Have a promo code? in the summary (how to use it). Then accept the terms and conditions of sale and click Place order.

Straight afterwards you receive a confirmation email with the summary, and another when the parcel leaves, with the number to follow it.

If you are sending a gift

1. As the delivery address write that of the person receiving the gift, with their mobile number.
2. Tick Billing address differs from shipping address and write your address as the invoice address.
3. In the shipping step tick gift wrapping and write the card.

We do not put prices or receipts in a gift parcel. Each order goes to a single address: if the gifts are for several people, place one order for each.

Made a mistake?

If you notice a mistake in the address, write to us straight away on WhatsApp on +39 338 859 1106 or through the contact form: as long as the parcel has not left, we correct it without any problem. After that, the change goes through the courier and may have a cost.

Want to know what you can do with an account? Read registration and account.