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Glass jars, bottles of oil and wine, terracotta: almost everything we sell is fragile. That is why every product travels in packaging designed for it, even if it takes up more space and makes the shipment weigh more.
Preserves in glass
- Jars travel in shaped polystyrene inserts, which keep each jar apart from the others, inside a double-wall cardboard box.
- The inserts hold 6 pieces: to make good use of them we recommend ordering at least 5 or 6 jars.
- Below 3 jars we use cardboard and bubble wrap, safe but without a rigid insert.
Passata and sauces
Bottles of passata are sold in whole packs, because they travel in the producer’s packaging:
| Size | Minimum | Recommended |
|---|---|---|
| 420 g bottle | 8 bottles | 16 bottles |
| 680 g bottle | 6 bottles | 12 bottles |
The minimum is already set on the pages of these products. For large quantities, over 60 bottles, we can ship on a pallet with a dedicated courier: less packaging is used and the saving shows in the price. Contact us for a quote.
Wine and oil in bottles
From 3 bottles upwards we use the Secure Box, patented packaging made specifically for bottles. For 1 or 2 bottles we use different packaging, still protected.
Fresh products
Cheeses, fresh pasta and other fresh products travel in a system designed to keep them cold:
- an insulated polystyrene box, made to measure;
- non-toxic cooling gel inside the box, which keeps the temperature for 48–72 hours;
- an outer cardboard box that protects the insulated box from knocks.
The cold comes from the packaging, not the lorry: that is why fresh products are only shipped when the weather is cool.
When we ship fresh products. In summer, from May until mid-September or for as long as it is hot, shipments of fresh products are suspended. Dairy products leave only from Monday to Wednesday, so that the parcel does not sit still over the weekend; fresh pasta does not leave on Mondays, when the pasta maker is closed. Sometimes, for the same reason, we put back the departure by a few days.
If the courier is delayed by more than 48 hours for exceptional reasons and the product spoils, we refund you or send it again, at no cost to you.
Gift wrapping
- While placing your order, in the shipping step, you can tick I would like my order to be gift wrapped and write a card.
- We can ship directly to the person receiving the gift: we do not put prices or receipts in the parcel. See how to place an order.
- If you prefer a ready-made gift, have a look at our gift boxes.
For companies we prepare made-to-measure corporate gifts, with shipping to several addresses.
Why packaging costs
Cardboard, polystyrene and gel are part of the shipment, and that is also why we do not offer free shipping: we would rather give discounts on the products. The rates are on the shipping page.
